Frequently Asked Questions
Are your quilts handmade?
Yes! All quilts and other items made by Grain and Butter is handcrafted in North Carolina, stitched with care from start to finish. No mass production — each piece is made one at a time, just for you.
Can I customize my quilt?
Absolutely. Our custom quilts allow you to choose: Quilt size, Quilt pattern, and Color palette. Each quilt is thoughtfully made using your selections to create a piece that feels personal and meaningful.
How long does it take to make a quilt?
Due to each quilt being handmade, we kindly ask for 4-6 weeks for production, depending on size and complexity. You will receive updates along the way, and we promise it's worth the wait!
Do you accept returns or exchanges?
Due to the custom nature of our quilts, we’re unable to accept returns or exchanges on custom orders. If there is an issue with craftsmanship or damage during shipping, please contact us within 7 days of delivery and we will do our best to make it right.
Are your quilts machine washable?
Yes — our quilts are made to be used and loved. We recommend washing on a gentle cycle with cold water and tumble drying on low or air drying to preserve softness and longevity.
What fabrics do you use?
We use high-quality cotton fabrics chosen for durability, comfort, and timeless beauty. Many of our palettes are inspired by Southern homes, heirloom kitchens, wildflowers, and family traditions.
Do you offer ready-made quilts?
Yes! When available, our Ready-Made Quilts are listed in the shop and ready to ship. These pieces are perfect for last-minute gifting or immediate comfort.
Can I give a quilt as a gift?
Absolutely. Grain and Butter quilts make meaningful gifts for: New babies, Weddings, Housewarmings, and Milestone Moments. You may include a gift note at checkout - we're happy to make it extra special.
Where do you ship?
We currently ship within the United States. Shipping costs and delivery timelines are calculated at checkout.
How can I stay updated?
Join our email list to receive: first looks at new palettes & patterns, shop updates, behind-the-scenes stories, and early access to launches! You can also follow us on Instagram, Facebook and TikTok @grainandbutter.
Still have questions?
We'd love to hear from you. Feel free to reach out through our Contact Page or email us directly - We're always happy to help!